Green Commerce Improve We are a consumer-driven company. We are passionate about offering the finest quality beers, ciders and soft drinks to our consumers and providing them with a unique experience whenever they drink one of our brands. We are equally passionate about doing this in a way that ensures we are contributing to a better environment. Consumers also consider sustainability as increasingly important and will take this into account in the new propositions we offer. In addition, we are embedding sustainability in our existing products, propositions, renovations and innovations. "We are focused on improving our environmental footprint throughout the total value chain from crop to consumer." Brewing a Better Future Specifically, we are continuously improving and reducing the weight of our materials, as well as stimulating recycling. We are also among the first brewers to commit to the global introduction of eco-friendly fridges, which consume up to 50 per cent less energy. And we are assessing our distribution, so that we can more effectively transport our goods while reducing our carbon footprint. In our new approach, we are actively involving our suppliers, so we can join forces on more sustainable products and processes. And we are measuring our global and local carbon footprint, so we can optimise our emission reductions throughout the value chain. As an estimated two-thirds of our carbon footprint occurs outside the brewing process, we have made a clear decision to increase our efforts throughout the total value chain. We focus on three key areas: packaging, cooling and distribution. Packaging that's lighter and more recyclable Our ambition is to significantly reduce our carbon footprint per hi by 2020. We can only do this if we work closely with our suppliers. We developed a new packaging policy and eco-design procedures for packaging development in 2010. These focus on weight and material reduction, improving recycled content, design for improved recycling and improvement projects at supplier plant level to reduce the carbon footprint. The requirements for the new policy will be installed across the business in 2011 and formally introduced as part of our way of working in 2012. Alexis Nasard Chief Commercial Officer

Jaarverslagen en Personeelsbladen Heineken

Heineken - Milieuverslag | 2010 | | pagina 24