10 years at a glance 62.6 67.9 73.9 84.5 96.7 Ranking r SAM DJSI Dow Jones Jon 5 in beverages i Not listed Sustainability Indexes Top 5 in beverages Overview - Heineken publishes its first environmental report with external assurance. The report covers only European operations and data on average water and electricity consumption and thermal energy use. It announces it will publish its next report in 2002 - HIV/Aids policy adopted - Cool@Work programme is introduced - Heineken expands its operations in China, Nigeria, Sweden, Belgium, Slovakia and Spain. - HAART treatment made available to all employees and their direct dependants - Update of environmental report is published - Heineken announces commitment to waste water treatment in all its African breweries. ■Alfred Heineken, who spearheaded the Company's transformation into a renowned global brand, passes away at the age of 78 The Heineken Values Principles are published Heineken initiates the Skylark project aimed at improving the environmental sustainability of barley farming Heineken publishes its second report. The scope covers environmental subjects on a global level and health and safety for the European operations. Consolidated beer volumes (mhl) Consolidated beer volumes (mhl) Consolidated beer volumes (mhl) Member 2009 in Brau-Beteiligungs A.G. (BBAG) acquired in Austria, the largest acquisition in the history of Heineken. It significantly extends the Company's lead in Europe and Heineken becomes market leader in Austria, Romania, and Hungary and consolidates leading positions and brand portfolios in Poland and the Czech Republic Heineken commits to an energy reduction target of 15 per cent efficiency improvement by 2010 compared with 2002 Heineken updates its 1997 Alcohol Policy. Consolidated beer volumes (mhl) -The third report is published; now a full Sustainability Report covering the period 2002-2003. Heineken announces it will issue a new report every two years with a short performance update in the intermediate years - Heineken strengthens its position in Russia and China through acquisitions Adoption of Heineken's Code of Business Conduct and Whistieblowing Procedure - Introduction of the Selling Beer Safely programme aimed at beer promoters in Cambodia - Energy saving is included within Heineken's Total Productive Management Programme, aimed at increasing efficiency in all aspects of production ■The Enjoy Heineken Responsibly programme is announced. Consolidated beer volumes (mhl) sUSTMN*B,£l'n 4 Sustainability Report 2009 - Heineken N.V.

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Heineken - Milieuverslag | 2009 | | pagina 6