"Our desire is to play a positive role
in society and a leading role in our industry
in building a sustainable future."
Jean-Frangois van Boxmeer
Chairman of the Executive Board/CEO
Contents
Overview
1 Foreword
2 About this report
4 io years at a glance
6 2009: what we said we would do
and what we delivered
Performance
8 Energy
8 A "Win-Win" Opportunity
8 What we said we would do
and what we delivered
14 Water
14 Scarce and valuable
14 What we said we would do
and what we delivered
18 Safety
18 Building a culture of safety at work
18 What we said we would do
and what we delivered
24 Agriculture
24 Quality crops at a fair price
24 What we said we would do
and what we delivered
26 Supply chain responsibility
26 Partnership and relationships
bring improvements
26 What we said we would do
and what we delivered
28 Responsible consumption
28 Playing our part to reduce harm
28 What we said we would do
and what we delivered
32 Our impact on society
32 Contributing to communities
32 What we said we would do
and what we delivered
Ten Years Ahead
36 A New Approach for a New Decade
Appendices
38 Appendix 1: Brewing a Better Future
42 Appendix 2: Reporting basis
46 Appendix 3: Overview of environmental
performance
50 Appendix 4: Assurance report from KPMG
52 Reference information
