Accident frequency Accident severity In 2009, the accident severity of the recorded accidents was 53 lost calendar days per 100 FTEs compared with a restated 2008 figure of 51 calendar days per 100 FTEs. The reason for this upward trend is mainly due to the overflow of lost days from accidents that occurred in previous reporting years. Notwithstanding these important efforts, 12 fatal accidents occurred in 2009, mainly in Africa and the Middle East and mainly involving contractors or employees in traffic accidents whilst at work or commuting. In total, five Heineken employees, six contractors and one third party lost their lives. Seven fatalities involved contractors or employees working in production (see the table on page 22) and five were non-production related. The accidents occurred in the Democratic Republic of Congo, Nigeria, Egypt, Tunisia, Panama, Portugal and the UK and were caused by eight vehicle/traffic accidents, two scaffolding accidents, one fall and one armed robbery. More attention will be paid to the safety of contractors During the Year of Safety in the Africa and Middle East Region, additional efforts were made to enhance the safety of our contractors: giving better, clearer instructions, provision of personal protective equipment (PPE) and strict checks on their proper use were among the most important initiatives taken. Contractors who failed to comply with our prerequisites were dismissed. In 2009, the number of accidents involving contractor personnel was 105 compared with a restated 2008 figure of 112. This is a significant improvement, but the number of accidents remains a point of constant attention for future safety activities and a contractor safety management procedure will be enforced. Performance Safety A cases/100 FTE for all sites 2009 Restated 2008 HI Reported 2008 HI 2007 Target 2012 1.2 Actual The performance data for 2009 (actual - target) relate to the companies that were part of the Heineken Company in 2008. lost calendar days/100 FTE for all sites 2009 Restated 2008 Reported 2008 I-f-l 2007 Target 2012 40 Actual The performance data for 2009 (actual - target) relate to the companies that were part of the Heineken Company in 2008. 20 Sustainability Report 2009 - Heineken N.V.

Jaarverslagen en Personeelsbladen Heineken

Heineken - Milieuverslag | 2009 | | pagina 22