Beer is part of a balanced, healthy lifestyle and has been for thousands of years. That is why we are rightly proud to have enjoyment as one of our core Heineken company values. However, society is also confronted with the negative aspects of alcohol when it is abused or misused by a minority of consumers. Therefore, as one of the world's leading brewers, we - along with all other stakeholders - have a responsibility to play our part in reducing alcohol-related harm. We do this differently in different markets. Our underlying objective though is always to provide consumers with the knowledge to make informed choices with regard to consuming alcohol. In addition, we also take the time to continually educate our own employees via our internal Cool@Work programme. Through our Code on Responsible Commercial Communication, we ensure that our advertising and promotion does not stimulate inappropriate consumption. In 2008, we strengthened our already strong reputation in this area through a Company-wide programme of actions built around five key pillars: Extend the Enjoy Heineken Responsibly campaign Upweight actions on our key portfolio brands Increase partnerships at a local level Continued investment in coordinated industry action Continually educate our own employees. What we did and what we delivered General In March 2008, we published a new edition of our Rules on Responsible Commercial Communication and distributed it to all our operating companies and export markets. The new rules can be found on our corporate website www.heinekeninternational.com in the Corporate responsibility section under Policies (Alcohol). We revised our online training tool for marketing and sales personnel as well as those new to the business. The tool is available online throughout the year for training new employees. The responsible consumption programme was the focus of both a presentation and a working session during our leadership forum for the top 130 managers in Bucharest ri'n March 2008. RESPONSIBLE BEER CONSUMPTION

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Heineken - Milieuverslag | 2008 | | pagina 24