- *- FOR THE FIFTH YEAR IN A ROW HEINEKEN USA DELIVERS CONSUMERS HOME SAFELY FROM THE NEW YEAR'S CELEBRATIONS SAFETY Cases Cases Cases Cases Cases Cases Days FTEs USA Safety data on production units Heineken Group Parameters (absolute values) Unit 2006 2007 2008* Targets/Guides Fatalities of Company personnel Fatalities of Contractor personnel Permanent disabilities of Company personnel Fatalitiesjof Company personnel in commuting Accidents of Company personnel Accidents of Contractor personnel Los^days of Company personnel Production workforce (FTE) Performance indicators (average values) 0 1 3 2 677 84 15,490 24,936 1 1 6 0 633 143 16,336 24,647 1 1 2 0 690 180 15,437 28,054 Accident frequency Targets accident frequency Accident severity Guide values accident severity Cases/100 FTE Cases/100 FTE Days/100 FTE Days/100 FTE 2.7 62 2.6 68 2A 55 Performance data (average values) of 2008 relate to the companies that were part of the Heineken Group in 2007 and therefore exclude acquisitions 2.0 40 in 2008. Environmental complaints number 2006 I 2007 I 2008 I 55 74* includes new acquisitions in 2008. Heineken 16 HEINEKEN N.V. SUSTAINABILITY REPORT 2008

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Heineken - Milieuverslag | 2008 | | pagina 18