70. Appendix 3: Reporting process
Scope
The safety and environmental data presented in
this report relate to the years 2003, 2004 and 2005
for the production units of the Heineken operating
companies. 'Production units' means breweries,
maltings and soft-drink plants and combinations
of these, at which malt, beer and soft drinks are
produced. The data covers participating interests,
which are included fully or partially in the
consolidated financial statements. The figures for
participating interests relate to their total output.
Environmental data for production units where
both beer and soft drinks are produced have been
combined since 2005. The figures do not include
distribution or head offices, but do include internal
transport.
The volume figures presented in the environmental
section of this report, based on production, may
differ slightly from the figures presented in
Heineken's financial report, which are based on
sales. This difference is accounted for by exports,
volumes produced under licence and a number of
recently acquired production units that have not
yet submitted data. Newly acquired production
units are required to start reporting in the first
calendar year after the date of acquisition. The
production units are listed in appendix 5.
The data on social performance have been derived
from the 'Opco Survey', an annual questionnaire
that is completed by companies in which Heineken
holds a 50 per cent majority share. Apart from
these companies, Brasseries du Congo, Sierra
Leone Brewery, Zagorka (Bulgaria), Heineken Lion
Australia and Companias Cervecerias Unidas (Chile)
have contributed to the social performance data,
giving a total of participating operating companies
of 49.
For the data presented on Code of Conduct and
Alcohol Policy, available monitoring data on
corporate office level have been included in the
figures represented in this report. For the Code
of Business Conduct the number of operating
companies used as a base reference is 55. For
alcohol this number is 49.
Reporting systems
The maltings, breweries and soft-drink plants
gather the data in accordance with guidelines and
definitions formulated by Heineken Group Supply
Chain based on the Global Reporting Initiative
Guidelines (2002). Their reports are submitted
annually to this Group, where they are checked
for completeness, likeliness of data and accuracy.
A training course is also provided to instruct
employees in the production units in the accurate
acquisition, verification and filing of data.
Visits are conducted to selected production units in
conjunction with the external assurance provider to
check the quality of the information they provide
by comparing it with invoices, measurements and
calculations.
Social reporting
In 2004 and 2005 the structured review of our
social performance, by circulating a detailed
questionnaire to all operating companies, in which
we hold a direct or indirect interest of more than
50 per cent, was continued. The questionnaire is
based on themes we have identified and the Global
Reporting Initiative guidelines. The questionnaire
was completed by the management of all relevant
operating companies with the exception of
Antilliaanse Brouwerij, due to restructuring. Due to
deficiencies in administrative systems and due to a
lack of clarity in the definitions relating to a number
of aspects, it has not been possible for all our
operations to reply with the same level of accuracy.
Some of the replies had to be based on estimates
by the local management team. The reporting on
social sustainability takes account of this margin
of uncertainty.
Safety reporting
The safety reporting system is used by the
production units to record accidents at their
locations and report on the consequences for both
their own staff and contractors' personnel. 'Own
staff includes both permanent and temporary staff.
Group Supply Chain has defined four parameters,
which must as a minimum be reported at local
level, to serve as the basis for measuring the results
achieved by our breweries, maltings and soft-drink
plants. These results are expressed in two
performance indicators.
Heineken N.V. - 2004/2005 Sustainability Report