55. access to all relevant information and are awaiting the publication of the results in the Spring of 2006. Training and career development Heineken's Training and Career Development Policy is focusing on developing knowledge and skills that are consistent with our employees' innate talents. Knowledge productivity is essential to the preservation and advancement of our position and to make more effective use of the knowledge that exists within our organisation, we established the Heineken University in 1998. This internal training facility has developed into a meeting place where knowledge can be developed, shared and translated into forms that are both useful and usable within the specific Heineken environment. The university continues to test new learning and development processes, including the use of the internet. In recent years, extensive research has been conducted to understand the changing demands on management and leadership, the effectiveness of virtual teams and learning processes in different cultures. Over 1,000 Heineken employees took part in the Heineken University during 2005 completing over 4,700 training days. On a local level, many of our operating companies employ training managers who are responsible for meeting the training and development needs of local employees. In 2005, the total number of training days per employee declined largely because of less training activities related to new investments and a stricter application of data definitions. Average days' training and education per employee 2.8 days 2.8 days 2.2 days Average expenditure on training and education per employee €361 €467 €354 Percentage of companies with formal training programmes 69% 73% 84% Percentage of companies with programmes designed to support continued employability of employees 53% 53% 61% Training and education 2003 2004 2005 Heineken N.V. - 2004/2005 Sustainability Report

Jaarverslagen en Personeelsbladen Heineken

Heineken - Milieuverslag | 2004 | | pagina 57