ENVIRONMENTAL SUSTAINABILITY 3.8 Packaging Beers and soft drinks are packaged in many different ways to preserve the quality of the product and protect it against harmful external influences. The most widely used primary packaging forms are glass bottles, kegs and cans. Some operating companies also use PET bottles. Cellar beer is delivered by tanker. With glass and plastic bottles, the crown cork closure or cap and the label form part of the primary packaging. Most products are enclosed in secondary packaging, generally consisting of cardboard and plastic film, for transportation. Returnable bottles are generally packed in plastic crates. Kegs and, in most countries, glass and plastic bottles are returnable. After use, they are sent back to the production site, where they are cleaned and refilled. Crates are also returnable. Cans, PET bottles and, in some countries, glass bottles are non-returnable and, after use, are dis posed of with the household waste. In many coun tries, packaging waste (including glass and metal) is collected separately or separated from the waste stream. Secondary packaging, such as cartons and cardboard trays wrapped in plastic film, is generally removed at the point of sale and collected separately for processing. Packaging choices (one-way or returnable, bottle or can) are made by our operating companies at the national level. Each country has its own packaging system, chosen in consultation with public authori ties, wholesalers, producers and consumers. Heineken respects these choices. In most countries in which we operate, glass is the packaging material of choice and, in 76 per cent of the countries, beers and Use of returnable packaging by number of countries Packaging materials countries per packaging type glass bottle plastic bottle keg 36 32 other UNDER 5 5-50 50-95 OVER 95 5 one-way soft drinks are distributed predominantly in return able packaging. All our packaging meets the highest quality stan dards and complies as a minimum with the statutory guidelines. Heineken's principles in this area are embodied in policy statements and regulations. All materials which can come into contact with the beer comply with food industry standards and are approved by agencies such as TNO in the Netherlands and other organisations complying with the US Food and Drug Act (FDA). Particular attention is paid to ensuring that the coatings applied to beer cans contain no harmful materials. Our programme to replace PVC with polyethylene for the inlays in crown cork closures is almost complete. No pigments based on heavy metals are used in our packaging, including labels and crates. New beer kegs are fitted with safety spears and bursting discs to protect the user if the pressure in the keg rises too high. The effectiveness of this policy is monitored by carry ing out regular inspections at suppliers' premises, focusing specifically on the quality of the materials supplied, the product safety risks and the supplier's environmental and safety performance. We have undertaken several projects to reduce the environmental impact of our packaging still further. A trial is in progress in Leiden (Netherlands) with a system whereby our drivers, when making deliveries to on-trade outlets, collect their empty non-return able bottles for recycling. Another example is a project to make container transportation of beer to the US more efficient. By changing the packaging and the loading pattern, around 5 per cent more beer can be packed into every container. A third project re lates to the removal of cadmium from the old yellow Heineken crates used on the Dutch market, in accor- returnable HEINEKEN N.V. SUSTA INABILITY REPORT 2002-2003 34

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Heineken - Milieuverslag | 2002 | | pagina 36