Contents
A learning company
1 Preface 4
2 The Heineken company 6
3 Our objectives and methodology 8
3.1 Responsibility management 10
3.2 The Heineken safety, health and environment policy statement 10
3-3 The organisation of safety, health and environmental management 11
4 Targets 13
4.1 Health 13
4.2 Safety 14
4.3 Environmental management 14
4.4 Implementation of environmental management systems in the European operating companies 16
4-5 Environmental investments and costs 16
4.6 Carbon dioxide emissions 77
5 External dialogue 78
5.1 Stakeholder relations 18
5.2 External consultants 18
5.3 Membership of international organisations/forums 20
22
6
Results 26
6.1
Production 26
6.2
Safety (Europe) 27
6-3
Health (Africa) 28
6.4
Water 29
6.5
Electricity 34
6.6
Heat 38
6.7
Carbon dioxide 39
6.8
Packaging 39
6.9
By-products and residual waste 44
6.10
Incidents 45
6.11
Preview 46
Annexes
1 Verification report by KPMG Sustainability
2 Basis of reporting 50
3 Data overview- Europe 54
4 Data overview-world 56
5 Operating companies in Europe 58
6 Operating companies outside Europe 59
7 Glossary 60
HEINEKEN REPORT 2000-2001 SAFETY, HEALTH ENVIRONMENT