BASIS OF REPORTING
defined four parameters which must be reported at local level, to serve as the basis
for measuring the results achieved by each production unit of our breweries, maltings
and soft-drink plants. These results are expressed in two performance indicators.
Safety parameters and indicators
Parameters
Fatal accidents
own staff and contractors' personnel
Accidents resulting
in disability
own staff
Lost day cases
own staff and contractors' personnel
Lost days
own staff, in calendar days
Performance indicators
Accident frequency
own staff, number of accidents resulting in lost days
per 100 full-time equivalents
Accident severity
own staff, lost days perioo full-time equivalents
Traffic accidents involving employees travelling on Heineken's behalf are also included in
the reported figures. Accidents travelling to or from work are not included, unless
required by law, as is the case in some countries.
Environmental reporting
The purpose of environmental reporting is to clarify the environmental effects of
producing malt, beer and soft drinks at our production locations. These effects include
depletion of resources, atmospheric emissions, discharge of treated and untreated
waste water, waste disposal and nuisance. To measure the results achieved in these
areas, Corporate Production has defined a number of parameters for our breweries,
maltings and soft-drink plants. Performance is measured in terms of production,
expressed in hectolitres of beer or soft drinks or tonnes of malt, to facilitate compari
son of the results.
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